Once your order is shipped you will be given a tracking number which you can use to track your device delivery. Please contact us if your tracking number is not working at support@mitrail.com

We send these immediately after purchase so if it hasn’t landed in your inbox, check your spam/junk folder just in case. If you still have no luck, then contact us and we’ll resend the email to you.

To learn more about our shipping options, please visit this page

You can enter your discount code at the first stage of checkout. Don't forget to hit 'apply' after entering! Note that not more than one discount code can be used at checkout.

You can purchase in Canadian Dollars (CAD$).

We accept Visa, Mastercard & American Express (if the card has a symbol for Visa or Mastercard, it should work).

If you encounter any issues, double check your shipping and billing details are complete and correct and try checking out using a different web browser. You can also contact your bank about the payment if stuck, or contact us.

Our checkout page uses SSL and you can pay securely via card. Our website is also powered by the Shopify platform.

We’ll be sorry to hear that but you can return your item to us within 30 days of purchase. For further info click here

Sure, if you would like to get in touch please us send an email at support@mitrail.com